Frequently Asked Questions
Everything you need to know about shopping with Rejina Pyo.
Where does Rejina Pyo ship to?
We offer worldwide shipping. Delivery times vary by region, with standard and express options available at checkout. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that final sale items are not eligible for return.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Depending on your location, we also offer Klarna for flexible payment installments.
How do I determine my size?
Each product page includes a detailed size guide and specific fit notes. If you are between sizes or need further assistance, our customer care team is available to provide detailed measurements.
Are your products sustainably made?
We are committed to ethical production and the use of sustainable materials where possible, including organic cotton and recycled fabrics. We work closely with our manufacturers to ensure fair labor practices.